Optimize Claims Handling
From first notice of loss through closing of a claim, keep agents, adjusters, and internal staff all in the loop. Factor in the ability to upload supporting documents and photos from mobile devices, and you have a powerful communication tool for settling losses quickly.
Equip Express© Claims
Designed to improve response time and customer service through 24/7 availability. Claims adjusters and staff members can react quickly and efficiently by entering first notice of loss in the field using a laptop or mobile device. Real-time data, images, accident or injury reports, and the built-in business rules engine enable the claims professional to thoroughly analyze the loss and verify policy information so a timely and fair settlement can be processed.
Features:
- Initial loss entry with search features for ease of entry
- Policy integration confirms coverage before creating claim
- Manages the life cycle of the claim
- Intuitive business rules can be user customized
- Activities diary creates a permanent history of events
Benefits:
- Increases accuracy of coverage verification
- Paperless end-to-end processing
- Enhances customer service
- Improves efficiency of reserves and payments
- Decreases transaction time
Equip Express© Claims administration tools manage/assign adjusters by authority level to handle everything from catastrophic to low-loss claims.